Terms and Conditions
Effective Date: [February 1, 2025]
Welcome to Flare by Samoan! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to these terms.
1. General Information
- Flare by Samoan is a soy candle business offering handcrafted products.
- We reserve the right to update these terms at any time without prior notice.
2. Products & Orders
- All candles are handmade; slight variations in color and scent may occur.
- Prices are listed in USD and may change without notice.
- Orders are processed within 2-3 business days.
3. Shipping & Delivery
- We currently ship within the U.S. only.
- Shipping costs are calculated at checkout and vary based on location and order size.
- Flare by Samoan is not responsible for lost, stolen, or delayed packages once they have been shipped. Please contact the shipping carrier for delivery issues.
4. Returns & Replacements
- Due to the nature of our products, all sales are final.
- We only offer replacements for damaged items. If you receive a damaged product, contact us at support@flarebysamoan.com within 2 days of delivery with a photo of the damage for a replacement.
5. Privacy Policy
- We collect customer information to process orders and improve our services.
- Your information will not be shared or sold to third parties.
- Payment information is processed securely, and we do not store credit card details.
6. Intellectual Property
- All content, including images, branding, and product descriptions, is owned by Flare by Samoan and may not be used without permission.
7. Limitation of Liability
- Flare by Samoan is not responsible for any allergic reactions or misuse of our candles.
- Always follow candle safety guidelines provided on our website.
8. Contact Information
For any questions, please contact us at:
📧 Email: support@flarebysamoan.com